We all know this place and what it is like.
We just don’t remember it deliberately.
Rest assured of that last statement.
In addition, we won’t remember it until we return home.
Not only will you cross “the veil” so to speak when passing (more like lifted away from you), but you will actually see it and remember it. I am figuratively speaking.
Also, there are reasons your guides do not give you their proper names, or shall I say Spiritual names. It is with intent. It is why they are given pseudo names by you or by their own accord. It is metaphorical on purpose, just like your dreams tend to be as I have explained in the dream section on a different page